Frequently Asked Questions

FAQ

Frequently Asked Questions

We've answered your questions about our services, processes and technologies here. If you can't find the answer you're looking for, feel free to reach us directly.

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General Questions

We offer software solutions, AI integrations, automation systems and digital marketing services for all sectors, primarily e-commerce, finance, healthcare, education, logistics and retail. We customize every project according to sector-specific needs.

Our process consists of three main phases: 1) Discovery and Planning: We analyze your needs, define the project scope and timeline. 2) Development and Testing: We develop using Agile methodology and provide regular sprint demos. 3) Delivery and Support: We go live, provide training and offer continuous technical support.

Yes! We offer a free discovery call for every project. During this meeting, we listen to your needs, determine the most suitable technical solution and prepare a detailed proposal for you. Simply fill out our contact form to schedule a call.

Software Development

Frontend: NuxtJS, VueJS, React, TailwindCSS | Backend: NestJS, Laravel, Node.js | Mobile: React Native, Flutter | Database: PostgreSQL, MySQL, MongoDB, Redis | AI/ML: Python, TensorFlow, LangChain, OpenAI API. We select the most suitable technology stack for each project.

Yes, we provide seamless connection to your existing system with RESTful API and webhook integrations. We have extensive experience in integrating with ERP, CRM, accounting software, payment infrastructures and third-party services.

Project timelines vary by scope. A simple web application takes 4-8 weeks, a mid-scale project 8-16 weeks, and complex enterprise applications can take 16+ weeks. After the discovery call, we provide a detailed timeline specific to your project.

Artificial Intelligence

Absolutely. Modern LLM-based chatbots can answer more than 80% of customer queries without human intervention. This reduces your customer service costs, provides 24/7 support and allows your team to focus on more strategic tasks.

A chatbot typically works in a question-answer format. An AI agent can make autonomous decisions, use multiple tools, manage business processes and learn. For example, an AI agent can track orders, check inventory and send proactive notifications to customers.

Data security is one of our top priorities. We offer KVKK and GDPR compliant solutions and store your data encrypted. We also develop AI solutions that run entirely on your own servers (on-premise) upon request.

Support & Maintenance

Yes, we offer post-delivery support and maintenance for all our projects. Our monthly maintenance packages include security updates, performance optimization, bug fixes and minor improvements. Our 24/7 technical support lines are also active.

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